November 2005
2 posts
7 tags
Turkey Trot 2005
I ran in my second 5k at work today. Finished in 39:54, 5:02 faster than last year.
19 tags
INFORMS 2005 Presentations
I had two presentations at INFORMS San Francisco 2005. Here’s the session info.
“Optimal Call Center Capacity Allocation Model,” by W. Lin, A. Dhawan, S. Myles, and S. Venkatachalam
Abstract: The presentation describes the call volume allocation process, business constraints, and areas of improvement needed. The mathematical model (Linear Programming) that was built to optimally...