Steve Myles

 
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Bearkat Bash 2008

09-06-2008 @ 1:33 pm | Categories: Running | Permalink | 0 comments »

This morning, we ran in the Klein High School Bearkat Bash for the third year. I finished in 30:21 and Liz finished in 30:27; both of us improved quite a bit over last year’s time of 31:43. And now we have new personal records!

Also, due to the fact that my birthday is on Tuesday, I managed to “win” first place in my age group (I wouldn’t have placed if I were in the 30-34 age group, but I’m still 29 for the next three days). Technically, the overall winner (who finished in 15 minutes and change) is in my age group, too, but they don’t allow duplication of awards. And to be fair, he and I were the only male participants in the 25-29 age group. But it’s still a major award and I won, to paraphrase “The Old Man” from A Christmas Story.

Here I am with my first place finisher award:

all pictures


“Projecting Outsourced Contact Center Agent Availability,” Wharton Financial Institutions Center Contact Center Forum 2008

02-29-2008 @ 8:50 am | Categories: Presentations | Permalink | 0 comments »

“Projecting Outsourced Contact Center Agent Availability” by S. Myles, V. Buraparate, and S. Kumar G was presented at the University of Pennsylvania’s Wharton Financial Institutions Center Contact Center Forum 2008.

[abstract]


2008 Houston Marathon

01-14-2008 @ 6:58 pm | Categories: Running | Permalink | 0 comments »

Liz and I ran in the 2008 Chevron Houston Marathon on 1/13/2008. Liz finished in 5:31:01 and I finished in 5:50:05. It was a lot of fun! There’s more to come regarding how the race went, but for now, here are our results. (The “pictures” links don’t work yet, but they should by this Friday.)


“Inventory Management for Automated Drug Dispensing Machines: A Service Level Policy,” INFORMS 2007

11-07-2007 @ 3:00 pm | Categories: Presentations | Permalink | 0 comments »

“Inventory Management for Automated Drug Dispensing Machines: A Service Level Policy” by J. Kobza, S. Myles, S. Dunagan, G. Heath, and S. Liman was presented at INFORMS Seattle 2007.

[abstract] [presentation]


“Forecasting and Planning Diagnostic Techniques for Service Operations,” INFORMS 2007

11-06-2007 @ 4:30 pm | Categories: Presentations | Permalink | 0 comments »

“Forecasting and Planning Diagnostic Techniques for Service Operations” by S. Myles, V. Buraparate, and A. Dhawan was presented at INFORMS Seattle 2007.

[abstract]


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